Help Center

Frequently asked questions

Quick answers about myproducer.io.

Who is myproducer.io for?

Anyone who hires freelancers and contractors by the day or by the job: producers, production managers, coordinators and agencies. Freelancers and contractors use it for free to answer checks and offers. What myproducer.io does

Do the people I hire need an account?

No. They answer availability checks and holds with one tap from the email, and open offers from the email to review and accept, on any phone or computer. They can create a free profile if they want one. What your people see

How much does it cost?

Producer is $99 a month and Business is $249 a month, with 2 months free when you pay yearly. Freelancers and contractors use it free. Every new account gets a 14-day free trial, no card needed. Plans and pricing

What happens when my free trial ends?

Your projects lock until you choose a plan. Nothing is deleted, and everything unlocks as soon as you subscribe. Your free trial

Does it work on my phone?

Yes. Open app.myproducer.io in your phone's browser. Projects, contacts, checks, offers, messages, jobs and your team all work there. Using myproducer on your phone

What's the difference between an availability check, a hold and an offer?

A check asks if someone's free. A hold asks them to keep the dates while you confirm. An offer is the actual booking, with rate and dates; once they accept, they're hired. What each status means

Does myproducer follow up for me?

Yes, if you choose Auto reminder times when you send a check. Anyone who hasn't answered gets a reminder at those times, and reminders stop once they answer. Automatic reminders

Can I import my contacts?

Yes, from Google Contacts or a CSV spreadsheet. Import contacts

Can I run payroll or pay people through myproducer?

No. myproducer keeps track of what you agreed (rates, dates and expenses), and you can export everyone you hired to pay them however you do today.

Can I find work through myproducer.io?

It isn't a job board, but producers share job links and send checks and offers through it. A free profile helps the people who hire you see your work. Your free profile

How do I cancel?

Settings → Plan & billing → Manage billing. Your teammates' seats end with your plan. Manage billing

Is my information safe?

Your notes are only visible to you and your teammates, and the people you hire only see what you send them. Payments are handled by Stripe; we never see your full card number. See our privacy policy.

Still need a hand?

Write to us and a real person (usually the founder) will get back to you.

Contact us